Privacy Policy

Introduction

This Privacy Policy outlines the types of personal information that Next Fulfilment PTY LTD (“Next, Next Fulfilment, We, Us or Our”) collects, how we use and protect this information, and your rights regarding your personal data. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, postal address.
Payment Information: Credit card details, billing information.
Order Information: Product details, purchase history, delivery information.
Technical Information: IP address, browser type, operating system, and browsing behaviour.
How We Use Your Information

We use the information we collect in the following ways:

To Process Orders: We use your personal and payment information to process and fulfil your orders.
Customer Support: To provide you with customer support and to respond to your inquiries.
Marketing: To send you promotional materials and updates about our services, which you can opt out of at any time.
Improvement: To improve our website, services, and marketing strategies based on aggregated user data.
Legal Compliance: To comply with any applicable laws and regulations.
Collection and Use of Personal Information

Next Fulfilment is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at http://www.oaic.gov.au.

What is Personal Information and Why Do We Collect It?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include:

names
addresses
email addresses
work email addresses
phone numbers
social media profiles
payment information

This Personal Information is obtained in many ways including interviews, filling in forms, website and/or platform and/or subscribing to our newsletter, correspondence, by telephone and facsimile, by email, via our website http://www.nextfulfilment.com, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policies of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure, such as:

To provide our users with ongoing customer assistance and technical support;
To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;
For internal record keeping and administrative purposes;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
For advertising and marketing purposes, to communicate promotional messages and information that may interest you.
To consider your employment application.

To comply with any applicable laws and regulations.
You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Marketing

We may use your Personal Data for marketing purposes. You will receive marketing communications from us if you have signed up to and/or utilise our website.

To opt out, email: team@nextfulfilment.com.au

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

Third parties where you consent to the use or disclosure;
Our employees, contractors and/or related entities; and
Where required or authorised by law.
Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to Your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Next Fulfilment will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of Your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

We use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.

Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you have any queries or complaints about our Privacy Policy or if you don’t want us to process your data anymore, please contact us at:

Email: team@nextfulfilment.com.au